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Jet Blue Airline

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Jet Blue Airline is an American airline. The airline was founded in 1999 by David Neeleman. The company offers a number of flights as well as vacation packages, hotels, car rentals, cruises, and much more services such as express cargo, general cargo, general cargo saver, and human remains. Jet Blue Airline has destinations all over the United States and in Puerto Rico. Jet Blue Airline provides the lowest and refundable fares. Some Jet Blue Airline fares require fourteen days advance purchase.

In 2007, Jet Blue Airline was awarded as the best low cost airline.
Please try to contact Jet Blue Airline Customer Service directly prior to posting any complaints on this site.

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Jet Blue Airline Reviews

SKIPPER1...
Jet Blue Airline - 2 AIRLINES THAT DISCRIMINATE & CAUSE BIG INCONVIENANCE!!!!
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

I TRIED TO BOOK A FLIGHT ON BOTH SOUTHWEST & JET BLUE TO HARTFORD CONN. TO GO SEE MY BROTHER WHO IS HAVING MANY HEALTH ISSUES.HE IS AN EX MARINE/RECON BORN ON THE 4TH OF JULY & L...

#277000
Nov 24, 2011
375

Pur4debest
Jet Blue Airline - Jetblue cancelled my flight and left me in a foreign country for 9 days
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

I was scheduled to leave Jamaica after my fathers funeral on 08/29, but Jetblue cancelled my flight. They said it was b/c of the storm in NYC the day before- however, the airports ...

#258755
Aug 30, 2011
250

Emily Raw
Jet Blue Airline - JetBlue wrecks guitar & refuses liability.
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

My husband is a New York musician & was playing an important acoustic show in Los Angeles sponsored by a generous patron. So he brought his Gibson guitar. Upon our ...

#241158
Jun 03, 2011
490

Anonymous
Jet Blue Airline - Cancelled gift card without notification
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

I bought a jet blue gift card for may daughter[$300] card was confirmed and funds were put on hold. Card was cancelled and I was never notified. my older daughter did the same th...

#235708
May 04, 2011
263

Zms
Jet Blue Airline - JetBlue doesn't care if you get home!
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

Beware of JetBlue! There is a nonchalant, indifferent, we don't give a f* about the needs of passengers attitude that I experienced from the CEO's office down to the front ...

#232958
Apr 18, 2011
563

Mrpassport
Jet Blue Airline - Denied boarding byJet Blue agent - cancelled trip
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

Orlando International Airport, 3-31-2011. JetBlue crewmember NORMA stated my passport was "illegible and tampered with" and denied me access to Flight #1695 to San Jose, CR. Pass...

#232683
Apr 16, 2011
823

Vito
Jet Blue Airline - Jet Blue Crew stole my camera
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

This is a true story....I left my camera under the seat for 8 minutes. The crew actually reported finding my camera under the seat. I was told they would be down in 10 minutes an...

#220471
Feb 08, 2011
329

Onepisse...
Jet Blue Airline - JETBLUE's employees STEAL!
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

JETBLUE EMPLOYEES STEAL! Traveling over holidays 2010, with pets. Paid for pet fees with same credit card (in one shot) paid for tickets. Mind you, required to purchase 2nd TICKET ...

#219000
Jan 30, 2011
438

Anonymous
Jet Blue Airline - Jet blue the worse customer service
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

January 14 2011 8:00 p.m. I call to Jet Blue airlines asking for information about cancellation fee and the customer service cancel my ticket without my authorization. She didn't e...

#216433
Jan 14, 2011
304

Crewmember
Jet Blue Airline - Jetblue does not protect employees
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

I work for jetblue and there is so much negative issues with that company its crazy. You have crewmembers threatening other workers and the company does nothing to protect the vict...

#215903
Jan 11, 2011
770

Anonymous
Jet Blue Airline - Jetblue
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

Their online agents are useless. they'll take your money for a new reservation but if you need help -- for example bad weather hits and they cancel your flight ------ good lu...

#215797
Jan 11, 2011
167

Melsauto
Jet Blue Airline - Jetblue rip off on flight date rescheduling
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

I made changes to flight dates within 15 minutes of initial booking the charges were:For a flight that costs $145.00 i paid $496.37 the reshedulingcharge is supposed to be $5...

#214450
Jan 03, 2011
878

Delsavasco
Jet Blue Airline s
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

Jetblue airlines my sister traveled in agosto/12/10 one of her bags did not arrive, she was told to claim he had to wait 2 weeks to see if it appeared the case, then fill out an ap...

#209307
Nov 30, 2010
241

Anonymous
Jet Blue Airline - Wouldn't honor travel award or refund seat fee
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

I booked an award flight on JetBlue and then paid $100 to change the dates of the trip, plus additional charges for extra legroom seats. I canceled the trip and was told that ther...

#207727
Nov 17, 2010
617

Doitrigh...
Jet Blue Airline - Jet Blue points fraud
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

Jet Blue emails that your True Blue points are about to expire promise that you can prevent expiration by obtaining a True Blue credit card. They expire anyway. Customer service ...

#201493
Oct 06, 2010
343

Gbalbier...
Jet Blue Airline - Jet Blue loses 2 child seats causes risk to infant child
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

On a return flight home from Portland Maine thru JFK to Pittburgh the 2 car seats for my children (5 years old and 10 months old) were lost.I waited an hour for someone...

#190511
Jul 21, 2010
330

Anonymous
Jet Blue Airline - After 1 million miles on American - I'm switching to Jet Blue for good!
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

One thing sums it all up if I'm flying on Jet Blue - I look forward to flying this trip again - and have not been disappointed yet. True, they don't fly everywhere, but on this hop...

#190422
Jul 20, 2010
226

Cumbare1
Jet Blue Airline - Refund my cancellation fee
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

REFUND MY CANCELLATION FEE Here is complaint My girlfriend decides to surprise me for my birthday by taking me on a 7 day vacation to Jamaica and she decides to use ...

#190394
Jul 20, 2010
1598

Carlos A...
Jet Blue Airline - Overcharge for an one-way ticket from JetBlue
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

I bought a round-trip airfare ticket from JetBlue for $289.20. I called to change my flight for one-way ticket for October 4, 2009. The customer service made a mistake by ch...

#158647
Oct 06, 2009
664

Jamone456g
Jet Blue Airline - Wrong information and entrapment to purchase tickets
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

Hello,Im wrting to share my expirience that i had with Jet Blue Airlines,I bought a airline ticket for my 8 yr old son via jet blue airlines,before i purchased the ticket online i ...

#151315
Jul 21, 2009
585

Anonymous
Jet Blue Airline - Comments on JetBlue's service
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

Before I post the rest of this, I'd like to point out that I have never used JetBlue airways myself, and that my knowledge of them is strictly limited to research I've done on an i...

#150792
Jul 06, 2009
1275

Chefgrfx
Jet Blue Airline - Jet Blue 457 BOSTON TO FLL
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

JET Blue Flight 457 out of Boston on 8/14/08 scheduled to depart at 7:50pm was eventiually cancelled at 1:30am because the flight crew was "timed-out" due to a previous d...

#133565
Sep 01, 2008
703

Mannacio
Jet Blue Airline - Jet Blue Bill of Rights: elderly need not apply
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

My sister and my 96 year old mother arrived at SFO two hours early for a delayed flight and went directly to the originally assigned gate listed on their computer printed boarding ...

#128787
Jul 24, 2008
547

Anonymous
Jet Blue Airline - $295 ticket costs $100 to cancel
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

33% cancelation fee in my case. My in-laws who are in there mid 80"s had a medical emergency and could'nt fly up from Florida. There are no conditional reasons for cancell...

#128626
Jul 23, 2008
1390

Costas789
Jet Blue Airline - JetBlue hide available credit till it expires
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

Available credit of $127.90 expiring in March 2008 was not showing on my frequent flyer Trueblue website. Instead it was showing as $0.00 available credit. Today, after other credi...

#127915
Jul 17, 2008
915

Nanaalli...
Jet Blue Airline - Treated me unfairly as a consumer
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

Dear JetBlueAfter arriving at Boston/Logan airport and being in new england for three weeks I made my return trip home to Florida. Upon arrival at the airport with a ti...

#123392
Jun 07, 2008
2028

Kikiluv
Jet Blue Airline - Jet Blue renegs gift card payment
5.0 Att'n: Customer Relations P.O. Box 17435 Salt Lake CityUT84117-0435 1-800-JETBLUE (538-2583) http://www.jetblue.com/help/contactus/

I bought $400 worth of travel gift cards for jet blue on ebay and bought my tickets on line at jetblue.com with no trouble. About 30 days later I get a call from JB saying my payme...

#116425
Mar 25, 2008
558
Reviews 1-27 of 27

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Airlines
Airlines are companies which provide passenger and cargo transportation services using air planes. To offer such services each company has to have a relevant license or certificate. Airlines vary from those operating one plane to transport mail or cargo, to full-service international companies maintaining a fleet of airplanes. They distinguish between the following categories of airline services: domestic, intra continental or international, and intercontinental. Charter flights with scheduled services are also available. Airline personnel consists of pilots, flight engineers and flight attendants. Each plane has its own carrying capacity, thus there is a fixed seat number on the plane and passengers are allowed to have limited hand luggage with them. Other luggage goes separately in the luggage compartment. Onboard, passengers are offered drinks, snacks and rugs which are included in the price of the ticket. Before, during and after takeoff, flight attendants provide the passengers with the rule to be stick to in the plain.

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